A new step for Muang Thai Life Assurance: Happiness Means Everything with Sara Lamsam
Sara Lamsam, Managing Director and Chief Executive Officer
Muang Thai Life Assurance PCL.
A new step for Muang Thai Life Assurance
Happiness Means Everything
Over the past 67 years, Muang Thai Life Assurance has created a phenomenon of great happiness in every phase of everyone's life and lifestyle. Arriving today with another important step in adjusting the image to truly capture the identity of Muang Thai Life Assurance by Sara Lamsam, Managing Director and Chief Executive Officer of Muang Thai Life Assurance Public Company Limited or MTL, who dares to be different. and ready to give happiness to everyone
Experience modernity - the most innovative products
Sara said that changing the mindset of new employees To be able to invent various products and services Keep up with the ever-changing needs of customers. They also want convenience and speed in providing services.
“For example: The insurance plan also needs to be changed. It's not the same as before. that emphasizes protection or saving money to create high returns only But it must also be an insurance type that helps in financial planning to reduce the burden of expenses. Especially in matters of health where the cost of treatment increases every year.”
Recently, the company has developed the Top UP health insurance plan to help take care of medical treatment costs. and answers the needs of salaried people with regular income who have health benefits Including those who already have health benefits but consider them insufficient.
“Top UP health insurance is health insurance that provides coverage for excess expenses from existing benefits. Makes insurance premiums cheaper than the general type Because you don't have to pay insurance premiums to get coverage from the first baht. The insured can choose to purchase additional coverage as necessary from existing welfare or insurance plans. This prevents the need to pay premiums at a higher rate than necessary as in the past.”
The company has also developed a new platform to aggregate services. of Muang Thai Life Insurance in a single application under the name MTL Smile app, whether it be searching for insurance types Buying insurance or various services of Smile Club Company, etc. Just customers coming to this application can use the services of Muang Thai Life Assurance can cover it all. There is no need to go into and use many of the company's applications like in the past.
At the same time, the company also cooperates with Samitivej Hospital which is a business partner of the company To receive the services of Samitivej Virtual Hospital that provides Teleconsultation services Medical consultation via video call with a dedicated team of Samitivej doctors and nurses 24 hours a day. Test @Home service in cases where the doctor determines that a blood test is required. There will be a home blood collection service. Then send it to the laboratory immediately and Medicine Delivery service in cases where the user needs to receive medicine.
The important thing is that service users can be confident in the security of their information. Because Samitivej uses a data protection system in accordance with international standards HIPAA (Health Insurance Portability and Accountability Act) for the company's group policy holders. It provides services that cover seeing a doctor online. Through the application of Muang Thai Life Assurance To be able to claim expenses as usual It's like going to see a doctor at a hospital.
The company has started a pilot project with employees of Muang Thai Life Assurance first. and is under development to continue supporting the company's group insurance customers. It is considered another extension of happiness with innovations developed to meet the needs of customers in the digital age.
Follow and read the full content in the Exclusive Interview column of the Finance and Banking Journal, April 2562 issue, issue 444, on leading newsstands across the country and in digital format: https://goo.gl/U6OnIi
