Survey results of Thai family business owners For sustainable inheritance (Part 1)

                Many of you may be aware of the progress of the book “Formula for Success. Thai Family Business for Sustainable Inheritance” that I have revised. 2nd printing after 8 years from the first printing. It was released on the market at the end of March. Starting with National Book Week. This book is the culmination of 9 years of writing the first volume and approximately 5 months of additional editions. Therefore, I would like to take the opportunity to advertise this book to interested people who want to buy it and read it.

                In today's article, I would like to present the results of a survey of opinions of over 204 family business owners and over 408 family members generated from the questionnaire during the lecture on Laws to Help Family Businesses Grow Sustainably in the B Smart course held. by Bangkok Bank Public Company Limited with 30 batches of customers that have been organized for more than 8 years (but the results of this survey Starting from generation 13 to generation 30)

                How can the information from this opinion survey be important information for family business owners and stakeholders to use in planning for family business management?

                By the main questions There were 14 main questions that I asked:

                In this regard, I would like to present the questions and answers from the survey results for each topic of Thai family business owners along with comments as a guideline for conducting business further.

1. Which group of family members will cause the most conflict among the four groups of people in the family?

                    From 3 circles of family businesses with 4 groups of family members, the results of the survey that Family members who may cause conflict in most family businesses The majority of the survey results show that 36 percent believe that people in group 7 who are both shareholders of the family business They are family members and executives. of the family business will be causing the most problems and conflicts in family businesses I believe the solution is Establishing legal rules that clearly and transparently define management rights and duties.

                    It is noted that Most of the commentators in the survey were group 7 people. Therefore, we are not surprised by the survey results that these people tend to see mistakes made by people other than themselves. I believe that if a family business does not have clear rules and regulations, Group 7 people will also be the ones causing the most conflict.

2. What do family business disputes arise from most?

                    The issue of dispute among most family members is This is caused by 52 percent communication, which is close to the results of international surveys that show that over 60 percent of family business failures are caused by communication and mistrust, followed by benefits. which I have the opinion Corrected by a clear process of structuring, communication and compensation according to the 6C formula in the Corporate Structure, Communication and Compensation section will help solve and prevent.

3. What process should a family business have to prevent and resolve disputes among family members?

                    Respondents agreed that Structuring the rules and regulations It is an important element in resolving disputes, as said by family business academics: “Structure is a friend.” Structure is a friend.

4. When there are conflicting opinions between business problems and family problems among family members. What principles will you choose to solve the problem using?

                Survey results show that voting in family businesses should be kept to a minimum. But this depends on the issues to be considered in each matter because in some matters Business principles may have to be applied by means of voting if it is a matter of survival of the family business.

5. Structuring the family business, such as choosing the shareholding pattern of family members. Important for survival and the prosperity of the family business or not

The majority of the survey found that Establishing structure is important in family business survival, but there must be a communication process. and appropriate allocation of benefits as well, enter the formula 6C in part Corporate Structure, Communication   C Therefore, if these matters are coordinated together, it will help prevent problems.