OIC revokes license life insurance agent Stealing and selling customer personal information

OIC revokes license Life insurance agent 5 years in the case of stealing customer personal information and selling it to a group of criminals Violators face imprisonment not exceeding 6 months or a fine not exceeding 50,000 baht, or both.

From the case on November 6, 2566, police officers from the Technology Crime Investigation Bureau (SOT) announced the results of the arrest of Mr. Pasin (surname withheld), age 41 years, has a career as an insurance broker. The behavior of stealing personal information of customers and selling it to criminal groups. As a result, customers may receive damage from such actions.

In this matter, the Office of the Insurance Business Regulation and Promotion Commission (Office OIC) As a government agency, it has a role in regulating and promoting the insurance business. Including providing protection and insurance benefits to the people. It is seen that the actions of such persons greatly affect the confidence in using the insurance system to manage risks in life and property of the people.

Therefore, the Insurance Intermediary Investigation Division, together with the Legal and Litigation Division of the Office of the OIC, immediately checked information on the license of this arrested person.

From the facts and evidence that appeared, it was found that Mr. Pasin (surname withheld) was a life insurance agent. of a life insurance company who actually committed an offense, Mr. Pasin confessed to investigators according to the search/seizure/arrest record dated 5 November 2566, taking advantage of the fact that he was a life insurance agent who had access to personal information of the insured and had Utilizing such information without the consent of the insured

That is, using or disclosing personal information. which consists of first and last name, national identification number and phone number of the insured For purposes other than the purposes notified to the affiliated life insurance company. By secretly exchanging such personal information with outsiders for personal gain. without the consent of the insured in any way

However, upon further examination of the facts, it was found that the information was obtained only in part from insurance sales. And some parts Mr. Pasin obtained from the black market with the intention of using them to sell insurance for his own benefit and sold the information to criminal groups.

And from investigating the facts from the insurance company, it was found that since Mr. Pasin was a representative of the company, until now, insurance has been offered to only 11 insured persons.

By such actions of Mr. Pasin It is a violation or failure to comply with the announcement issued by the Insurance Business Supervision and Promotion Board under Section 79/1 in a manner that causes or may cause damage to the insured. The beneficiary of the insurance policy or the public and is an operation that causes or may cause damage to the insured. Beneficiaries of insurance policies or the public, which is an offense according to Section 81/1 (2) and (6) of the Life Insurance Act B.E. 2535 and the amendments in conjunction with Section 37 of the Announcement of the Insurance Business Supervision and Promotion Commission regarding criteria, procedures. Issuing and offering insurance policies of life insurance companies and operations of life insurance agents Life Insurance Brokers and Banks 2563 and Section 80 of the Personal Data Protection Act 2562, together with the above cases being an urgent necessity.

This is because if it is allowed to be delayed it will cause serious damage or affect the public interest according to Section 30 (1) of the Administrative Procedure Act B.E. 2539 and its amendments. Therefore, it is considered appropriate to revoke Mr. Pasin's license to be a life insurance agent. Ready to post or advertise violations or non-compliance with life insurance laws by this life insurance agent on the website of the OIC in order to prevent further damage to other insureds or the public at large.

The person whose license has been revoked will not be able to act as an insurance agent/broker or apply for a new license within 5 years from the date the license was revoked. Violators will be punished with imprisonment not exceeding 6 months or a fine not exceeding 50,000 baht, or both.

“Therefore, we would like to ask the public to be confident that the Office of the Insurance Commission, as the agency responsible for regulating and promoting insurance business operations, Including providing protection and insurance benefits to the people. Will not remain silent towards any person who causes damage and undermines public confidence in the Thai insurance system. If you see fraudulent insurance behavior, please immediately report the information to the OIC office directly through the OIC hotline 1186.”