True Business and Intel launch 7 Smart Healthcare solutions

True Business and Intel launch 7 smart healthcare solutions to support Thailand as a medical hub in Southeast Asia and improve the quality of life and sustainable health of Thai people.

True Business, a provider of integrated communications and digital solutions for business customers, has joined forces with Intel, a world-class technology provider, to fully transform the Thai healthcare industry into a digital one, using the power of the True 5G network and Intel's cutting-edge artificial intelligence technology. The company has launched 7 Smart Healthcare solutions covering diagnosis and treatment, rehabilitation care, and medical data management in hospitals and medical facilities in Thailand, transforming modern Thai healthcare services.

This collaboration will lead to the development of AI-powered healthcare solutions at the edge via Intel software solutions such as OpenVino, which can help reduce the time to diagnosis and treatment.

These smart healthcare solutions work efficiently on the True 5G network, which supports real-time data transmission, control and command, enabling the development of various automated systems for patient care, reducing costs for both medical equipment and treatment procedures, and easing the burden on medical personnel. Furthermore, the Smart Healthcare solution records treatment data in a digital system for AI to analyze in depth and work together with the diagnoses of doctors and specialists, increasing the potential for rapid and accurate patient care, including more efficient treatment of complex and acute conditions with better results.

Mr. Pichit Thanyodom, Head of Corporate Business Group, True Corporation Plc.

Mr. Pichit Thanyodom, Chief Corporate Business Officer of True Corporation Public Company Limited, said, “True Business is accelerating the development of innovative services coupled with the application of AI to enhance organizational capabilities. Through this collaboration with a global leader like Intel, we aim to develop tangible and practical solutions to support Thai businesses in their digital transformation, fulfilling True Corporation's vision as a telecommunications and technology leader to be more than just a network provider.”

This collaboration focuses on integrating and driving the work of smart healthcare solutions covering diagnosis, treatment, rehabilitation care, and medical data management to elevate Thailand's medical and public health industries to the next level, as well as supporting the work of doctors and medical personnel in hospitals nationwide to deliver medical services that are of higher quality, more accurate, and faster.

Meanwhile, patients in all areas across the country can access public health services universally, as well as receive better treatment experiences and outcomes for a better quality of life and sustainable health of Thais. In addition, TrueBusiness and Intel aim to promote scientific research and increase the effectiveness of healthcare services based on the use of AI in an ethical, safe, and transparent manner.

Smart Healthcare solutions are divided into 3 main categories with 7 solutions as follows:

1. Intelligent diagnostic and treatment solutions

• • Telemedicine and Tele ICU: Telemedicine service via True 5G network that connects medical equipment installed in various areas with the main hospital system. There is a platform to store patient data and history, recording all medical procedures such as diagnosis and treatment, doctor appointments, surgery, and displaying data via a dashboard so that doctors can consult and treat patients in real time from a distance. This helps increase the opportunity to access medical services for those in remote areas nationwide, providing continuous health care and reducing the need to travel to the hospital.
  • Future of Large Language Model (LLM): A platform for checking patient history and analyzing preliminary symptoms. Patients can fill in personal information and symptoms. The AI ​​system will help analyze symptoms together with the latest medical data. It also provides insights into the causes and treatment methods for diseases or health problems, including the next steps in treatment. This helps patients receive treatment faster, reduces the steps and time spent seeing a doctor, and also helps increase the efficiency of doctors and medical personnel.
  • Pathology as a Service: A platform that uses tissue scanning technology to digitize pathological images, which AI can analyze quickly, enabling faster testing of tissue and blood samples, allowing pathologists to work faster, increasing both efficiency and accuracy in diagnosis. Early detection of diseases is easier, allowing patients to access treatment in a timely manner.

For example, AI-powered digital pathology can detect cancer within minutes, where traditional processes can take weeks. True Corporation’s secure cloud storage and networking technologies are enabling healthcare facilities across Thailand to seamlessly adopt digital Pathology-as-a-Service, increasing diagnostic capabilities while reducing the cost per diagnosis.

• • Ophthalmology as a Service: The platform provides diagnostics and screening for ophthalmological conditions such as age-related macular degeneration and diabetic retinopathy, using an AI-powered retinal camera and automated computer diagnostics. The process takes less than a minute to produce accurate diagnostics, without the need for uncomfortable dilating drops. Intel’s suite of AI-enabled products can help detect conditions such as diabetic retinopathy, bone density in osteoporosis, and pathology in breast and kidney cancers.

2. Intelligent solutions for rehabilitation care

• • Digital Patient Twin (Patient Management as a Service – PMaaS): A solution to improve patient care efficiency and safety with touchless devices. Various patient data, such as body temperature, heart rate, breathing rate, sleep quality, and patient position on the bed, will be sent to sensor devices installed on the ceiling of the room above the patient's bed. It is linked to a central location to collect and alert when abnormalities are found. This allows for closer, faster, safer, and more efficient patient monitoring and care without having to disturb the patient's rest to measure values ​​regularly.

• • Residential Care Management: Elderly care platform helps the elderly or patients receive close and continuous care from medical personnel with Edge IoT devices and sensors installed on wheelchairs, mobile phones or tablets, recording data in digital form, sending it through the True 5G network in real time to be collected on a platform that uses AI technology to analyze to understand health behaviors and risks, linking with hospital systems and being able to immediately alert when risks or abnormalities are found.

3. Intelligent solutions for medical data management

• • Transforming of PACS (Picture Archiving and Communication System) A solution that will transform the storage system of medical images or radiology images through an AI platform and apply AI anywhere, even in remote areas, by connecting to all types of cloud platforms, reducing the limitations and complications of complex IT infrastructure.

2. Example cases from real use (referring to data from International Medical University, Malaysia and Tri-Service General Hospital, Taiwan)

Tissue analysis to diagnose cancer up to 2,000 times faster than traditional methods

On average, it takes pathologists up to two weeks to analyze tissues to detect diseases, especially cancer. Or more if the hospital is in a remote area and lacks specialists and medical equipment, patients may not receive timely treatment and risk the disease progressing.

Pathology as a Service solution brings AI platform to analyze pathology images, saving analysis time to 5 minutes and increasing research accuracy.

Pathologists can share pathology images with a global team working remotely to analyze digital slides, enabling real-time collaborative analysis and treatment consultation, thus addressing the global pathology shortage, particularly in Southeast Asia. Importantly, Pathology as a Service is also a platform to promote collaboration in new drug development and pathology advancements.

Caring for patients or convalescents with touchless equipment increases patient care efficiency by 30%.

Improve the patient's recovery experience by receiving close care and monitoring without being disturbed during the recovery period and without having to install multiple medical devices that touch the body to track various values, allowing them to move their bodies comfortably.

Meanwhile, doctors and medical personnel can enhance their ability to care for patients through the Digital Patient Twin solution, using tools to measure various body values ​​and detect emergencies that may occur to patients who are convalescing in bed. Clinical actions are performed using sensor devices that send live streams and are processed by an intelligent AI system, along with alerts of various emergencies that occur to patients in bed, leading to timely and appropriate decisions.

This helps to ease the burden, reduce steps and the amount of work in clinics or patient wards, and also helps to solve the problem of a shortage of doctors and medical personnel, as nurses can care for more patients. One medical professional can care for up to 1 patients, whereas previously it required an average of 10 nurses to care for 3 patients.

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