Bank measures to help customers affected by floods
Banks and financial institutions have issued financial measures to help flood victims in Hat Yai and the South.
The Bank of Thailand urges urgent assistance to debtors.
Bank of Thailand (BoT) Instruct financial institutions, specialized financial institutions, and non-financial retail loan operators to expedite assistance to debtors affected by the flooding in the southern region.
Under the relaxation guidelines that the Bank of Thailand has previously set as follows:
1. Credit card loans The minimum repayment rate for affected debtors can be considered to be lower than the rate set by the Bank of Thailand for a period not exceeding 12 months from the date the area is declared a disaster area.
2. Supervised personal loans and digital personal loans The conditions of the temporary emergency credit line may be considered to be higher than the rate set by the BOT so that debtors have sufficient emergency funds to recover damages caused by disasters. The credit line must be approved as soon as possible, no later than 12 months from the date the area is declared a disaster area.
3. All types of loans Consideration may be given to providing financial and liquidity assistance to debtors to repair their homes or to enable them to continue their careers or businesses, including adjusting conditions such as reducing or waiving interest and fees, relaxing debt repayment terms, or restructuring debt.
The said credit limit must be approved as soon as possible, not exceeding 12 months from the date the area is declared a disaster zone. During the assistance period, the Bank of Thailand will relax the debt classification criteria to maintain the same classification as before the disaster.
The Bank of Thailand (BOT) would like to extend its support and concern to all citizens facing this disaster. We sincerely hope that debtors affected by the disaster will receive assistance to overcome their difficulties.
Debtors can directly contact financial institutions and non-financial institution small loan operators for assistance. For further inquiries, please contact the Bank of Thailand at 1213.
"Krungthai"
Krungthai Bank, concerned for flood victims in Hat Yai District, Songkhla Province, and several other southern provinces, has launched relief measures for retail customers and SME entrepreneurs. These measures aim to alleviate financial burdens, including interest reductions and debt repayment installments, as well as increase liquidity for daily living and repair damaged property.
Mr. Eakchai Techawiriyakul The Chief Risk Officer of Krungthai Bank revealed that the bank is concerned about the people affected by the continuous heavy rains that have resulted in flash floods in Hat Yai District, Songkhla Province, and several other southern provinces. This has caused widespread damage to property, jobs, and the livelihoods of customers and the public.
Krungthai Bank has issued financial measures to assist flood victims, covering financial burden reductions, including reductions in installment payments, interest rate cuts, and emergency funds to enhance liquidity. These measures include repairs to damaged homes and property.
Measures to ease the burden of current loan customers
1.Home loans, business loans SSME (Term Loan) Reduce the installment amount by 75% of the current installment amount for 1 year and reduce the interest to 0% per annum for 3 months. After that, the interest is fixed at 2.5% per annum for 33 months (including a special interest period of 3 years).
- 2. Personal loans (Term Loan)Reduce the installment amount by 75% of the current installment amount for 1 year and reduce the interest to a fixed interest rate of 4.5% per year for 3 years.
- 3. Business loansSME:Providing comprehensive assistance, including interest rate reductions, reduced repayment installments, principal payment suspensions, interest-only payments, principal and/or partial interest payments, contract extensions and repayment schedule adjustments, etc., the terms and criteria for each customer's consideration are in accordance with the bank's criteria. The bank will consider the appropriateness of each customer to reduce financial burdens and reflect the customer's economic situation and income, which is expected to recover in the future.
Loan measures for home repairs / business rehabilitation For existing customers requesting additional credit limit or new customers
- 1. Home loantop upHome loan for money and business loans SSME (Term Loan) Fixed interest rate of 0% per year for 3 months, after that fixed interest rate of 2.5% per year for 33 months (including special interest rate period of 3 years for home loans, free appraisal fee and mortgage registration fee)
- 2. Personal loans (Term Loan)Fixed interest rate of 4.5% per year for 3 years
- 3. Business loansSME: (Term Loan) Maximum term not exceeding 7 years, interest rate starting at 4% per year, after that MLR-1% per year.
Krungthai Bank would like to offer our support to the people affected by the floods and is ready to provide full assistance to help them overcome this crisis swiftly. Customers interested in participating in the bank's assistance measures can contact any branch or the branch where they hold their loan account from November 23, 2025, to December 31, 2025. Applications must be submitted within three months of the incident. For more information, please contact the Krungthai Contact Center at 02-111-1111.
Borrow as much as you need and can afford to repay.
*Top up home loan and home loan for cash, the effective interest rate throughout the contract period is 5.056% per annum (as of August 15, 68) | Calculation assumption from a loan amount of 1 million baht, contract period of 20 years, installments of 8,100 baht/month | MLR = 6.50% per annum (as of August 15, 68) | **Multi-purpose loan for government personnel, the effective interest rate throughout the contract period is between 6.295% - 10.795% per annum (as of August 15, 68). The calculation assumption is based on the interest rate of MRR -0.75% to MRR +3.75% per annum | Multi-purpose loan for private sector employees, the effective interest rate throughout the contract period is between 7.045% - 12.045% per annum (as of August 15, 68). The calculation assumption is based on the interest rate of MRR to MRR +5.00% per annum | Welfare loan for local political officials Normal interest rate is 10.545% per annum (as of August 15, 68). The calculation assumption is based on the interest rate of MRR + 3.50% per annum | MRR = 7.045% per annum (as of August 15, 68) | Krungthai Smart Money Loan Normal interest rate is between 20% - 24% per annum | Except Thanawat Loan, Multi-purpose Loan for retired government officials, and loans for education both domestically and abroad. Terms and criteria for loan consideration are as determined by the bank. | ***SME Business Loan MLR = 6.50% per annum (as of August 15, 68) | SSME Business Loan for entrepreneurs with sales not exceeding 100 million baht and a loan limit not exceeding 20 million baht | SME Business Loan for medium-sized entrepreneurs with sales exceeding 100 million baht or a loan limit of 20 million baht or more | Floating interest rates are subject to change, increasing or decreasing. You can check the current interest rates at www.krungthai.com | Loan consideration conditions and criteria are as determined by the bank.
Siam Commercial Bank
Commercial Bank of Thailand Urgent measures have been implemented to assist customers affected by the flooding in the South, including flood-affected areas in other affected provinces, in accordance with the Ministry of Interior's announcement. This includes providing full assistance to individual customers, business loan customers for entrepreneurs, and SME customers, including payment suspension measures and special loans for home and business repairs.
The flooding has caused widespread damage to property and the livelihoods of citizens, particularly in the southern region. The impacts have spanned 10 provinces: Surat Thani, Krabi, Nakhon Si Thammarat, Trang, Phatthalung, Satun, Songkhla, Pattani, Yala, and Narathiwat, as well as other flood-affected provinces, as announced by the Ministry of Interior. Siam Commercial Bank (SCB) recognizes the distress caused by this situation and stands ready to support customers in alleviating the impact. This initiative has launched urgent relief measures for both individual customers, business loan customers, and SME customers. This includes both existing and new customers, including debt repayment suspension and new loan support for home repairs and business rehabilitation. Details are as follows.
The personal customer group and the business loan customer group for entrepreneurs consist of:
- Housing loans
- For existing customers – Home Loans and My Home My Cash Loans: defer principal payments for up to 3 months. Defer principal payments and pay only interest.
- For new customers – Home loan top-up for home repairs (Home Loan Top-Up for Home Loan customers or Home Loan Top-Up for My Home My Cash Top-Up customers) 0% interest for 3 months, free collateral appraisal fee, including single-family homes, duplexes, townhouses, condominiums, and commercial buildings.
- car loan For car loan customers, you can postpone debt repayment for up to 3 months and extend the repayment period for up to 3 months (including the borrower's age not exceeding 65 years).
- Business loans for entrepreneurs (SSME)
- For current business loan customers for entrepreneurs, defer principal payments for up to 3 months. Defer principal payments and pay only interest.
Customers can apply to join the project at any Siam Commercial Bank branch nationwide or call the SCB Call Center at 02-777-7777 from November 24, 2568 to December 31, 2568.
Business customers SME: The Bank has a project to assist entrepreneurs affected directly and indirectly through four main measures: 1) a suspension of principal payments for up to six months; 2) a suspension of principal and interest payments for up to three months; 3) a temporary increase in revolving credit lines, up to 20% of the original revolving credit line and not exceeding 10 million baht; and 4) a loan limit for renovations, repairs, or replacement of damaged business assets, up to 20% of the original credit line and not exceeding 10 million baht.
SME customers can contact business relations officers and the SCB Business Call Center at 02-722-2222 to participate in the project from November 24, 2568, to December 31, 2568.
Siam Commercial Bank (SCB) would like to offer its support to the flood-affected people in the southern region and is committed to providing the best possible assistance to all customers, enabling them to overcome this crisis. The bank will expedite the thorough and timely review of affected customers' requests to ensure they can return to normal life as quickly as possible.
Borrow as much as you need and can afford to repay. For home loans, the effective interest rate has been increased to between 4.662% and 13.397% per annum. The Minimum Retail Rate (MRR) for prime retail customers is currently 6.775% per annum, effective August 15, 2568. This floating interest rate is subject to change, up or down, as announced by the bank. For more information on the calculation, please visit www.scb.co.th.
Kasikorn Bank
Measures to alleviate suffering are as follows:
Measures to assist individual customers
- Kasikorn Thai Home Loan, defer principal payments, pay only interest for up to 3 months
- Home loan, additional loan available for home repairs, 0% interest rate for 3 months, free collateral appraisal fee
- Kasikornbank credit cards, Xpress Loans, and Xpress Cash cards offer a principal payment deferral and interest payments for up to 3 months.
- Car hire-purchase loans: Reduce monthly payment amount by up to 50% for 3 months and extend the payment period by 3 months.
Measures to assist business customers
- Original credit limit, postpone principal payment, pay only interest for up to 3 months.
- Loan for repairing business premises, maximum loan period 5 years, interest rate 3.5% in the first 2 years, with a break on principal payments, paying only interest for a maximum of 3 months.
Customers can contact for assistance at
- Individual customers can contact K-Contact Center at 02-8888888.
- Business customers can contact their customer relationship manager or K-BIZ Contact Center at 02-8888822.
- Car loan customers can contact the KLeasing Call Center at 02-6969999.
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Home Loans: Borrow only as much as you need and can afford. Interest rates are between 5%-6% per year. The calculation assumption is based on the MRR interest rate per year. The MRR interest rate as of August 15, 2568 = 6.78% per year. However, the floating interest rate can be increased or decreased. Months 1-3, interest rate 0% per year. Months 4-36, interest rate 4.88% per year. After that, the MRR interest rate is calculated until the end of the contract. The average interest rate for the first 3 years is 4.47% per year. Free collateral appraisal fee worth 3,000 baht. Study the calculation details, limitations, and additional conditions at K-Contact Center 02-8888888.
TTB launches “re-establishment” measures
Due to the flooding situation at the end of 2568, which has caused flooding in many areas, particularly the southern and central regions currently experiencing flooding, TMB Thanachart Bank (TTB) has urgently launched a comprehensive "Stand-Back" measure to provide relief and increase liquidity for individual customers, business operators, and SMEs.
Mr. Piti Tantakasem, Chief Executive Officer TMB Thanachart The bank expressed concern for customers affected by the flooding, which has caused widespread damage to homes, property, and businesses, leading to increased expenses. Therefore, the bank has launched the "Resettlement" measure to urgently alleviate the suffering caused by the flooding. The bank hopes that customers can recover, regain their footing, and move forward towards a better financial life. You can join the measure from the date November 18, 2568 – January 31 2569 The details of the measures are as follows:
Measures to help loan customers to ease their burden
- Home loan customers You can request a 3-month principal payment deferral (pay only interest) or request an additional loan for home repairs with a TTB Home Exchange Cash Card, which offers 0% interest for the first 2 months. (Customers who already have a TTB Home Exchange Cash Card can withdraw cash via ATMs or the ttb touch app, with 0% interest for the first 2 months. Registration is required.)
- Car loan customers You can request to postpone installment payments for 3 months.
- Personal loan / credit card customers You can request a debt repayment suspension for 2 billing cycles, with interest still being charged as usual.
- Business loan or credit customers SME long-term loan type Will be considered for a principal-free payment for a maximum period of 6 months or Types of revolving loans Will be considered for an extension of the principal repayment period of up to 6 months or Business hire purchase loan types Will be considered for an extension of the repayment period or a reduction in the installment amount of up to 70% of the original installment amount. long 6 months
Bank contact channels
- Individual customers : For assistance, contact Ms. Yindee via ttb touch or TTB Contact Center at 1428 or any TTB branch.
- Business customers : Contact your Business Relationship Manager or TTB Business Customer Service Center for further advice. Call 0 2643 7000 (Monday - Saturday, 8:00 AM - 20:00 PM), excluding public holidays and bank holidays.
Protection measures for customers with insurance
Home loan customers Those who have fire insurance coverage for their homes and are affected by floods, in the case of being TTB and TMB (former) home loan customers, canReceive automatic coverage under the terms and conditions of "Free Insurance". Report a claim through Chubb Samaggi Insurance. Call. 0 2611 4425
Insurance customers Customers affected by the floods, car insurance policy holders, can contact the insurance company at
- Thanachart Insurance Tel. 1519
- Chubb Samaggi Insurance Tel. 1758
- Muang Thai Insurance, call 1484.
- Allianz Ayudhya Insurance Tel. 1292
- LMG Insurance Tel. 1790
- AXA Insurance Tel. 0 2118 8111
- Viriya Insurance Tel. 1557
Home insurance policyholders and account holders ttb all free Those who are covered by accident insurance from deposits according to the conditions, contact Thanachart Insurance at 1519.
Business customers with property risk insurance Contact Allianz Ayudhya Insurance, call 1292.
You can check your coverage at“Insurance Menu” in the ttb touch app
TTB would like to express our deepest sympathy to all customers affected by the flooding and is committed to supporting and helping them overcome this crisis together.
For more details, please visit the website. https://www.ttbbank.com/th/tang-luk
The Bank adheres to the Bank of Thailand's (BOT) Responsible Lending guidelines by encouraging customers to borrow only as much as necessary and repay as they can afford: Home loan customers who need an additional loan amount with a TTB Home for Money cash card receive 0% interest for the first 2 months. From the 3rd month onwards, interest is calculated at MRR + 0.52% per annum, with MRR as of 15 August 2568 = 7.305% per annum. • Floating interest rates can be increased or decreased. • Loan consideration criteria and conditions are as determined by the Bank.
Krungsri
Krungsri Bank and its subsidiaries (Krungsri) care for customers and those affected by the floods in the southern region and are ready to provide assistance through urgent measures covering both individual and SME customers affected by the disaster.
Details of relief measures for customers affected by the floods include:
Personal loan, home loan, and SME loan customers together with
- Reduce the installment amount, covering the interest paid each month for a maximum period of 6 months or
- Suspension of principal payments (pay only interest) for a maximum period of 3 months
You can notify your intention to receive assistance measures at any branch of Bank of Ayudhya nationwide or Krungsri Call Center 1572 from today until December 30, 2568. The conditions and criteria for consideration of each customer are in accordance with the criteria set by the bank.
SME business loan customers include:
- Reduce the installment amount, covering the interest paid each month for a maximum period of 6 months or
- Suspension of principal payments (pay only interest) for a maximum period of 6 months
Inform your intention to receive assistance measures at your Relationship Manager or call 02-296-6262 or 02-626-2626 from today until December 30, 2568.
Krungsri Auto Loan Customers
- Suspend installment payments for a period of 3 months.
To request assistance measures, please inquire for more details and conditions at Krungsri Auto.
Call 02-740-7400, press 3, from today until December 31, 2568.
Credit card and personal loan customers in the Krungsri Consumer Group The details are as follows.
Measure 1: Debt repayment suspension for up to 2 billing cycles for customers with normal account status in areas affected by flooding. Debt repayment suspension for up to 2 billing cycles, between November 2568 and January 2569. During the period of participation in the said repayment suspension measure, interest will still be calculated at the normal rate on a reducing balance basis.
Customers wishing to receive assistance from this project can contact the company to register their interest by January 31, 2026, via the Krungsri Consumer Credit Card and Loan Service Center (available 24/7) or the Helpline at 02-714-5155 (during business hours, Monday to Friday, 8:30 a.m. to 5:30 p.m.). Applications will be considered on a case-by-case basis (consideration is subject to the company's criteria and conditions).
Measure 2: Reduce monthly installments by extending the repayment period (debt restructuring) (this does not include customers who are already receiving assistance under other maximum measures). Customers interested in participating in this measure can contact the company to register their intentions via the card member service center (available 24 hours a day, every day) or the Helpline: 02-714-5155 (during business hours, Monday to Friday, 8:30 a.m. - 5:30 p.m.). They will be considered on a case-by-case basis (consideration is subject to the company's criteria and conditions).
For more information, please visit the website. www.krungsriconsumer.com Or contact the Krungsri Consumer Group credit card and loan member service center as follows:
- Krungsri Credit Card Member Service Center 02-646-3555
- Krungsri First Choice Card Member Service Center 02-345-6789
- Central The One Credit Card Member Service Center 02-627-8111
- Lotus Credit Card Member Service Center 1712
Additionally, for customers purchasing car and property insurance through Bank of Ayudhya, the bank offers special services from Allianz Ayudhya Insurance Public Company Limited specifically for those affected by the floods. Details of participating products and services can be found on the bank's website or by calling 1292, 24/7.
For more details on assistance measures, please visit www.krungsri.com.
ธ.Thai Credit
Thai Credit Bank Public Company Limited (public) We stand by customers affected by the flooding in the southern region with urgent measures to alleviate their financial burden and help them recover quickly. We cover all customer groups, including SME, MSME, Retail, Nano & Micro Finance, and the general public, who are a key driver of the local economy.
Details of relief measures for customers who have received them Impact from "flood" In the southern region As follows:
- Suspension of principal and interest payments for up to 2 months
- Suspend principal payments / reduce installments and/or extend the period / reduce interest rates for up to 12 months.
For Thai Credit Bank customers who are affected by the above, you can notify your intention to request assistance from date 25 November 2568 - 31 December 2568 Or inquire for more details at Customer Relations of Thai Credit Bank Public Company Limited, Tel. 02-697-5454 or see more details of additional assistance measures at www.thaicreditbank.com
Export-Import Bank of Thailand (EXIM BANK)
EXIM Bank helps customers weather the flood crisis in Hat Yai and the southern region by adding a 30-day automatic debt extension measure, complemented by comprehensive assistance measures.
Mr. Chalat Rattanabunnithi, Managing Director of Export-Import Bank of Thailand (EXIM BANK) Due to the continuous heavy rains that have caused flash floods and widespread damage in the southern region, particularly in Hat Yai District, Songkhla Province, where EXIM Bank's branch serves all customers in the southern region, EXIM Bank has implemented additional assistance measures to immediately alleviate customer burdens. These measures include short-term and long-term loans, as well as debt restructuring loans due in December 2568. These measures include an automatic 30-day extension of debt repayment. This is to provide immediate relief to customers affected by the flooding in areas announced by the Department of Disaster Prevention and Mitigation (DDPM), who may be experiencing difficulties and unable to contact the bank.
In addition, EXIM BANK customers can express their intention to participate in relief measures for those affected by flooding in the southern region as follows:
Assistance measures for short-term loans
- Extend the promissory note period up to 180 days
- Increase temporary revolving credit limit up to 20% of the original revolving credit limit, but not exceeding 2 million baht, using the same interest rate.
- Convert short-term debt into long-term debt, with a maximum repayment period of 3 years.
Long-term loan relief measures
- Extend the loan term up to 7 years
- Reduce the interest rate in the first year by 50% or pay only 50% interest for the first 6 months.
- Suspension of principal repayment for up to 1 year
"EXIM Bank extends its deepest sympathy to those affected by the flooding in Hat Yai and the southern region. We hope everyone stays safe and we can overcome this crisis together. To ensure our customers have sufficient liquidity and are able to rehabilitate their businesses, EXIM Bank is ready to provide consultation and assistance. Contact the EXIM Contact Center at 0 2169 9999 or visit the EXIM Bank of Thailand Facebook page."
Bangkok Bank
News reports from Bangkok Bank Public Company Limited revealed that the bank has issued measures to assist customers affected by flooding in the southern region.
For business loan customers
• Relax debt repayment terms to suit the debtor's situation, such as reducing the installment amount, extending the debt repayment period, or temporarily waiving principal payments for a period not exceeding 12 months.
• Support additional large business loans to enhance short-term liquidity, repair businesses and rehabilitate businesses.
• Support for SME business loans, loan period up to 5 years, fixed interest rate starting at 3.5% per year for 2 years*, after that no less than MLR-1% per year.
*Under the GSB Boost Up Soft Loan Project
For retail loan customers
• The Bank has prepared various measures to ease debt repayment conditions for affected customers. Assistance will be considered according to the level of severity received, including:
Credit card
– Reduce the debt repayment rate by reducing the minimum overdue interest (Min Pay) from the normal rate by 3% for a maximum period of 6-12 months.
– Reduce outstanding interest by up to 75% for no more than 3 billing cycles or up to 90 days.
– Suspension of principal and interest payments for 3 months, interest rate 5% per year.
– Debt restructuring
Personal loans under supervision
– Bua Luang Sukjai Loan: Reduce interest rates from the normal rate by 1% or postpone principal payments for a maximum period of 3-6 months.
– Bualuang Aunjai revolving loan: Interest rate reduced from the normal rate by 1% for a maximum period of 3-6 months.
Home loans, mortgage loans and personal loans
– Reduce monthly installment payments by up to 40% (pay the full amount of interest and pay some of the principal) for a maximum period of 6-12 months.
– Pay in installments according to the original terms and reduce the interest rate by 0.5% for a maximum period of 3-6 months.
– Suspend principal payments, but still pay the full amount of interest for a maximum period of 3-6 months.
– Principal repayment suspension, still paying some interest, not less than 70% for a maximum period of 3 months, or not less than 50% for a maximum period of 6 months, with the remaining interest being set aside.
For customers who wish to apply for additional loans and new customers
• Support for Bualuang Poonphol Loan (loan with a home as collateral) with installments for up to 5 years, special interest rate MRR-2% (4.65%) per year and free survey and collateral appraisal fees** to use the money for home repairs.
Customers affected by the floods can apply to participate in the program by December 30, 2568, at branches, business centers, and credit card lines. For more information, visit www.bangkokbank.com or call the Bangkok Bank Call Center at 1333 or 0 2645 5555.
*The calculation assumption is based on the MRR interest rate - 2% per annum. The MRR interest rate as announced on August 14, 68 is 6.65% per annum. The floating interest rate is subject to change, increasing or decreasing. For more information on products and debt repayment and additional borrowing costs, please visit the Bangkok Bank website.
**The fee for surveying and evaluating the collateral is at least 3,000 baht/plot (excluding VAT) (The service fee depends on the type, size, and amount of collateral, as per the bank's announcement)
The bank also invites you to join in helping flood victims through the Volunteer Friends in Need (Por Ror.) Foundation, the Thai Red Cross Society, the Disaster Relief Fund, the Chaipattana Foundation, and the Songklanagarind Hospital Foundation. Donate by scanning to donate or donating via bank account.
• The Foundation for Volunteers in Need (Por Ror.) in Times of Need, Thai Red Cross Society, Account Name: “The Foundation for Volunteers in Need (Por Ror.) in Times of Need, Thai Red Cross Society”
Current account, Bangkok Bank, Silom Head Office Branch, account number 101-3-48488-4
*If you transfer via account number and wish to receive a 1x deduction, please send proof of transfer along with your name, address, telephone number, and ID card number to request a receipt at Line ID: @friendsofpa. For more information, please call 0-2054-6546.
• Chaipattana Foundation, account name “Disaster Reconstruction Fund”
Current account, Bangkok Bank, Central Pinklao Branch, account number 909-3-00509-9
*If you transfer via account number and wish to receive a double deduction, please send proof of transfer along with your name, address, telephone number, and ID card number to receive a receipt at e-mail: givedonate@gmail.com or Line ID: @chaipat19. For more information, please contact the Finance Department at 0-2447-8585-8 ext. 103 during business hours.
• Songklanagarind Hospital Foundation, account name “Songklanagarind Hospital Foundation”
Bangkok Bank, Prince of Songkla University Branch, Account Number 641-0-15655-5
*If you transfer via account number and wish to receive a double deduction, please send proof of transfer along with your name, address, telephone number, and ID card number to request a receipt at Line ID: @shf.psu.
CIMB Thai Bank
CIMB Thai Bank and its subsidiaries are supporting and alleviating the burden of customers affected by the floods in the southern region with special assistance measures for all loan customers to enable them to continuously manage their financial burdens during the flooding situation.
สำหรับAll types of retail loan customers Bank adjustmentReduce installments readyExtend the repayment period, defer payment for up to 3 months. Customers who wish to participate in the measure can notify us from today until December 31, 2568 through the following channels:
- CIMB Thai Bank loan customers, call 02 626 7070.
- CIMB Thai Auto loan customers, call 02 491 5555.
- Worldlease Company loan customers, call 02 096 4599.
สำหรับbusiness loan customers
- Corporate loan customers can contact their Relationship Manager (RM) directly.
- SME loan customers can temporarily suspend principal payments or reduce interest rates for up to six months. Customers can express their intention to participate in the measure from today until January 31, 2026. Call 02-638-8682 or contact the RM responsible for your loan.
CardX Company Limited (CardX)
Card X Company Limited We care about our customers and those affected by the floods in the southern region and other areas affected by the flash floods caused by monsoons and unusual weather conditions, which have severely impacted the property and livelihoods of people in many areas across the country.
The company is aware of the suffering of customers and is ready to be by their side to provide full assistance. Therefore, we have issued Urgent measures to alleviate financial burdens for credit card, cash card, and personal loan customers The details of the assistance measures are as follows:
- Credit Card Customers CardX and SCB, including CardX SPEEDY CASH cash cards Able to reduce the monthly installment amount by extending the repayment period (debt restructuring)
- For customers CardX SPEEDY LOAN You can reduce the monthly installment amount by extending the installment period (debt restructuring) or you can request an extension of the installment period for up to 3 months.
(Note: This does not include customers who already receive the highest level of assistance under other measures.)
*Terms and conditions are as determined by the company (flood-affected areas refer to the announcement of the Department of Disaster Prevention and Mitigation)
Customers can contact us for inquiries or request to join the assistance measures at
CardX Customer Service Center Tel. 1468 or SCB Customer Center Tel. 02-777-7777 since November 24, 2568 – December 31, 2568
CardX would like to offer our support to the people affected by the flooding in the South and will provide the best possible assistance to all customers to help them overcome this crisis. The company will expedite the thorough and timely review of affected customers' requests to ensure they can return to normal life as quickly as possible.
Borrow only what you need and repay what you can afford. Interest rate: 25% per year. Use only what you need and repay in full on time to avoid paying 16% interest per year.
Get More
- The SME Bank of Thailand (SME Bank) is offering a 12-month automatic fee and installment payment holiday to help SMEs affected by flooding in the South.
- GH Bank launches 7 measures: "Debt suspension - installment reduction" to help flood victims in the South
- BAAC offers emergency loans with 0% interest for 6 months to help flood victims.
- SME D Bank launches debt relief and emergency capital measures to help SMEs affected by flooding in the South.
- SAM launches measures to suspend principal payments and reduce interest for up to 3 months to help customers affected by flooding in the South.
