Yip In Soi Next steps into the role of a Trusted Advisor, helping businesses navigate the waves of technology.
The business world has entered a major transformation, driven by the power of digital technology and AI, which now play a role in almost every aspect of organizations. From data analysis and strategic decision-making to creating new customer experiences, AI is no longer just a tool for improving work efficiency, but is becoming a "critical infrastructure" that drives competitiveness and growth in the new world.
However, navigating this transition is not easy, especially if a business wants to undertake what is called "AI Transformation." Crucially, it requires a technology partner with top-tier expertise and, most importantly, a high level of trustworthiness, to ensure a smooth journey towards this challenging goal.
In the past, this role was the responsibility of a System Integrator (SI), who was tasked with handling complex technical aspects. However, today, the traditional role of an SI is no longer sufficient. What clients need today is a solution that answers the question: "How does this investment generate a return for the business?"
This marks a significant turning point for the 100-year-old company, Yip In Soi, which decided to restructure by consolidating all its IT businesses and spinning them off to form a new company called... "Yip In Soi Next Company Limited" To be able to meet the needs of today's business organizations and become a Trusted Advisor ready to overcome all technological challenges together with clients.
Yip In Soi Next is preparing its forces.
Take on the challenge of modern IT.
Mr. Supak Layleart, Chief Executive Officer of Yip In Soi Next Co., Ltd. The explanation of the restructuring's goal was to enhance the capability and speed of responding to customers' technological needs. This is especially important as the challenge for businesses goes beyond simply investing in system installation; they aim to create tangible business results from their investment. As a result, Yip In Soi Next's role as an SI (System Integrator) has evolved to become a "Trusted Advisor," focused on leveraging technology to meet business requirements.
The establishment of Yip In Soi Next helps to connect internal work processes, increasing business flexibility and enabling faster and more effective adjustments to operational direction. Furthermore, the company is exploring fundraising options and strategic partnerships over the next three years, such as an IPO or collaboration with private investors, to strengthen its financial capabilities and attract more top-tier consulting professionals.
“We clearly see the needs of business organizations: every investment should focus on creating tangible business results. The challenge starts with business requirements that haven't yet been broken down into specific technologies to address. For example, a client might need to meet regulatory compliance requirements. Yip In Soi Next's role is to understand the problem and offer a comprehensive solution, including both software and infrastructure, to solve it.”
Chief Executive Officer, Yip In Soi Next The organization reiterated its commitment to being the "Partner of Choice" for clients, leveraging its comprehensive technological offerings, diverse consulting services for businesses, a wide range of partners, and top-tier experts in the country. All of this is driven by a business philosophy focused on maximum responsibility to clients, ensuring that Yip In Soi Next is ready to help businesses achieve their goals, no matter how challenging the project, and that it will never abandon its clients.
“By 2569, almost every organization aims to reduce costs across all areas, including IT investment. While this might lead to decreased sales from a business perspective for SIs, we believe that during this challenging period for customers, a key role of an SI is to support them through difficult times. Once customers can streamline their IT infrastructure to a cost-effective level, increased competition and demand will drive a new round of IT investment.”
Under this new structure, "Yip In Soi Co., Ltd." will function as a holding company focused on determining the strategic direction, investments, and portfolio management of the group of companies.The initiative focuses on driving progress through three main pillars, comprising:
- The technology solutions business group, operating under Yip In Soi Next Co., Ltd., will be the core driver of digital technology and Enterprise Solutions services in a comprehensive manner.
- The energy and agriculture business group operates under a collaboration between Yip In Tsoi & Jacks Co., Ltd.
- Sustainable Living and Lifestyle Business Group
Use a strategy of clearly explaining the ROI.
Leading with Business Use Cases
Mr. Suphak further explained that although the trend in IT investment for businesses is currently tight, there is still room for growth. Yip In Soi Next's core strategy is to demonstrate the return on investment (ROI) to clients, along with presenting business use cases that show how the investment generates worthwhile results. This approach will enable Yip In Soi Next to remain competitive and create opportunities to increase its market share amidst overall declining investment budgets.
“The key is to be able to answer clients' questions about how the increased potential from this additional investment benefits their business. For example, on the banking side, it can open more services, handle higher transaction volumes, or help mitigate certain risks. It's crucial to demonstrate why the additional investment is necessary, what improvements it offers, and what benefits it creates for the business. Everything must be clearly documented with figures showing the return on investment for the organization.”
Furthermore, Yip In Soi Next will focus on discovering new service models to drive future growth, while reinforcing its strengths in the public and private sectors, which have seen significant growth recently. Currently, Yip In Soi Next has a technology workforce of over 1,500 people with experience managing large-scale projects across various industries, including government, finance, telecommunications, energy, healthcare, education, and leading industries in the country. This reflects the organization's strength as one of the leading Enterprise Technology and Systems Integrators in Thailand.
“Yip In Soi Next was established with the vision of becoming a future-oriented technology organization with expertise, agility, and a true understanding of our customers' businesses. We don't view technology as just a tool, but as a key mechanism to enhance competitiveness and create sustainable new value for all sectors.”
Supporting the banking industry.
Conquer AI Transformation
Currently, businesses across all industries are highly aware of the potential of AI technology, especially the banking sector, which is looking to make AI a key infrastructure component of its business and is fully embarking on an AI transformation. Mr. Supak shared his perspective on this, stating that the Thai banking industry has already adopted a significant amount of AI technology at the back-end level, particularly the use of AI and Machine Learning (ML) to analyze customer behavior and offer tailored financial products, or the use of Agentic AI to assist with IT processes. However, the adoption of AI at the front-end level is still relatively limited.
Interestingly, banks aim to move towards a state of "hyper-personalized customer service," where they can offer banking products tailored to individual needs. This goal is on the path for all banks and is certain to be achieved in the future, as people increasingly demand personalized user experiences.
Mr. Supak explained that successful AI transformation must go back to the beginning: "data." For AI to work effectively, businesses need a strong data infrastructure and accurate data to enable AI to be used efficiently.
Next, a key aspect of AI transformation is finding use cases that can truly impact the core business. Often, when organizations announce AI projects, they start by developing chatbots for general inquiries. However, to truly transform an organization towards AI, it's necessary to broaden the perspective and consider where AI will be used in this transformation to create use cases that have a real impact on the business.
“The key to successful AI transformation is finding and creating use cases that make a difference to your core business. Yip In Soi Next is ready to work with organizations across all industries, including banks and government agencies, to ensure that AI transformation truly happens. In the past, we have collaborated with clients to create AI use cases such as using AI to detect abnormal transactions and find connections between various documents. These implementations have created a real impact.”
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