Krungthai Bank explained that the system outage was due to a power outage. The system has now returned to normal.

Krungthai Bank explained that Krungthai NEXT, Pao Tang, and Thai Chuay Thai Plus services were temporarily disrupted due to an electrical system malfunction within the building. All services have now been restored to normal operation.

August 21, 2569. A news report from Krungthai Bank revealed that due to the temporary disruption of Krungthai NEXT, Pao Tang, and Thai Chuay Thai Plus services on the morning of August 21, 2569, all services have now returned to normal operation.

The incident was caused by a malfunction in the building's electrical system maintenance process, affecting power supply and related systems. Immediately upon the incident, the bank promptly initiated corrective measures and closely monitored and tested the system's readiness. As a result, services began to resume at 8:30 AM, and all systems were fully operational by 10:30 AM.

The bank prioritizes the security, safety, and continuity of its service system and is committed to continuously improving the efficiency and stability of the system to provide the public and customers with more convenient and reliable services. The bank apologizes to all customers and users for any inconvenience caused by this unforeseen event.

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