Intara Insurance extends premium payment deadlines and expedites home claims to assist flood-affected customers.
Inthra Insurance has implemented measures to assist policyholders in Pua District, Nan Province, extending the premium payment grace period by 60 days and offering free vehicle parking and towing services. Meanwhile, for residential insurance, claims will be processed within 3 business days, and initial claims up to 20,000 baht will be paid within 7 business days, subject to policy terms and conditions.
August 27, 2569 – Intara Insurance Public Company Limited, one of the core business lines of Thai Group Holdings Public Company Limited, revealed that due to the flooding situation affecting the lives and property of people in the northern region,
The company has implemented urgent measures to provide assistance and alleviate hardship and reduce the financial burden on policyholders in high-risk areas during this crisis. These measures include extending the grace period for premium payments and providing assistance for motor insurance and property insurance customers affected, as follows:
All types of Intara Insurance customers who have been affected.
- The grace period for premium payments is extended by 60 days for individual policyholders in Pua District, Nan Province, whose premiums are due between August 18, 2569, and September 30, 2569. If the policyholder requests renewal or reinstatement and pays the premium within 60 days of the due date, the policy will remain in effect.
- We offer a flood-protected vehicle parking service through our partner garages to help reduce the risk and likelihood of damage to vehicles in areas potentially affected by flooding, at no cost.
Car insurance customers
The company has expanded its special service to include towing and recovery services to move vehicles from hazardous areas to safe locations, free of charge.
Residential property insurance customers
For properties damaged by flooding, the company is expediting claims processing to alleviate hardship. Notification of the decision will be made within 3 business days upon receipt of photographs showing the damage to the insured property as part of the claim notification. The company will also process initial claims payments for policies still in effect, up to the liability limit specified in the policy, but not exceeding 20,000 baht, within 7 business days, subject to the policy details and conditions.
"Intara Insurance stands ready to stand by its customers. We send our heartfelt support and concern to all those affected by the disaster, hoping you can overcome this crisis as quickly as possible. Intara Insurance customers can file claims related to flooding or request towing services through our Call Center at 02-636-5656, press 3, available 24 hours a day, or through your insurance agent."
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