The Secretary-General of the OIC (Office of Insurance Commission) pointed out six major risks—the economy, aging society, natural disasters, cybersecurity, fraud, and geopolitics—that affect the Thai insurance business, urging the amendment of laws in the second group of categories.

The Office of Insurance Commission (OIC) points out that AI and digital system integration are increasing the complexity of cyber threats. Therefore, it has collaborated with 67 insurance companies to test response plans, coordination, and communication in crisis situations, in order to prepare for and recover when a real incident occurs.

The Office of Insurance Commission (OIC) has issued measures to assist individual insurance agents and brokers affected by the floods.

The Office of Insurance Commission (OIC) has released guidelines for insurance claims after the floods, advising policyholders not to risk entering affected areas to collect evidence. If access is not yet possible, policyholders should notify their insurance company, check their vehicle and home coverage, and take photos of the damage once the situation is safe. The OIC states that if the damage can be clearly proven, companies are ready to pay claims within 7 days. A 24-hour hotline, 1186, will be available until October 5, 2569.

The Office of Insurance Commission (OIC) is calling on insurance companies to prepare for flood claims and to immediately survey vehicles, homes, and property upon access to the affected areas. Once the damage is clearly assessed, companies are ready to pay claims within 7 days.

The Office of Insurance Commission (OIC) advises SME entrepreneurs to assess their business risks before choosing insurance, clearly distinguishing which risks they can manage themselves and which risks can be transferred through the insurance system. The OIC highlights its "SME Package," which includes essential coverage from assets and inventory to machinery and even business interruption.

The Office of Insurance Commission (OIC) held discussions on road transport between Thailand and Laos after it was found that some vehicles from Laos had difficulty accessing mandatory Thai insurance at border crossings.

The Office of Insurance Commission (OIC) is upgrading standards for resolving insurance disputes, focusing on health insurance, following rising costs for hospital rooms, medications, and medical services. This includes increasing knowledge of arbitration regarding coverage conditions and exclusions, and establishing a Complaint Unit to screen and review claims decisions, aiming to resolve issues before they escalate into complaints or disputes.

The Office of Insurance Commission (OIC) is moving forward with risk-based regulation of the insurance business, covering the company, business group, and overall system levels, utilizing stress testing and group-wide supervision.

The Office of the Insurance Commission (OIC) presented the Prime Minister's Insurance Awards 2026, recognizing outstanding comprehensive insurance services, under the theme "Resilience begins with insurance" - flexible against all risks, standing strong with insurance.